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Support

We're here to help — usually within minutes.

Contact us

Support hours: Monday–Saturday, 8:00–20:00 (GMT). Voucher delivery and retrieval work 24/7.

Quick help

  • Paid but no SMS? Don't pay again. Use Retrieve vouchers with your MoMo transaction ID.
  • See all your vouchers: sign in to My orders with your phone number.
  • Forgot your My orders PIN? Choose "Forgot PIN?" on the sign-in page to get a new SMS code.
  • No data? Dial *920*555# on any network.
  • Voucher not working? Check you're on the right website for your exam, then WhatsApp us your serial and transaction ID.

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