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Delete your account

How to delete your Ghana Vouchers account and personal data.

Option 1 — delete it yourself (fastest)

  1. Sign in to My orders with your phone number and PIN (or an SMS code).
  2. Come back to this page and choose Delete my account.

In the Ghana Vouchers app: Account → Delete account.

Sign in to delete

Option 2 — ask us

Send a deletion request from the phone number on your account. We'll confirm it's you and delete your data within 30 days (usually much sooner).

What we delete and what we keep

DeletedKept, and why
Your My orders account and PIN
Sign-in codes
Marketing permission for your number and email
Records of paid orders (date, amount, phone number, vouchers delivered) for up to 6 years, because Ghana's tax and accounting rules require it and to handle disputes. They are not used for marketing.

Questions? See our Privacy Policy or contact Support.