Last updated: 10 November 2026
Who we are
Ghana Vouchers (ghanavouchers.com, the USSD code *920*555# and our mobile app) is operated by SAB-TECH HUB, Kumasi, Ghana. We sell WAEC results checker vouchers (such as WASSCE and BECE) and deliver them electronically. In this policy, "we" means SAB-TECH HUB and "you" means anyone who uses our services.
Questions about privacy: admin@sabtechhub.com or WhatsApp 024 704 0768.
Information we collect
| Information | Why we need it |
|---|---|
| Mobile number | To take payment, send your vouchers by SMS and WhatsApp, let you retrieve them, and sign in to My orders. |
| Email address (optional) | To send your vouchers with PDF and Excel copies. |
| Order details | Voucher type, quantity, amount, date, payment reference and transaction ID — to deliver your order, resolve problems and keep accounting records. |
| Vouchers sold to you | The serial numbers and PINs we delivered, so you can retrieve them later. |
| My orders PIN | To protect your account. It is stored only in scrambled (hashed) form; nobody at SAB-TECH HUB can read it. |
| Technical data | IP address, browser type and the time of requests, used for security, fraud prevention and fixing problems. |
We do not collect or store your Mobile Money PIN, bank card number or card security code. Payments are handled by our payment provider on their own secure pages.
How we use your information
- To process payments and deliver the vouchers you buy.
- To let you retrieve vouchers and view your orders.
- To answer support requests and fix delivery problems.
- To prevent fraud and keep our services secure.
- To meet legal, tax and accounting obligations.
- To send occasional service news or offers (for example, when results are released). You can opt out at any time — see "Your choices" below.
We do not sell your personal information, and we do not use it for advertising by third parties.
Who we share it with
We share only what each provider needs to do its job for us:
- Payment providers (such as Hubtel) — to take your Mobile Money or card payment.
- SMS and WhatsApp providers — to deliver your vouchers and codes to your phone.
- Our email and web hosting providers — to send emails and run the website and app.
- Authorities — only when the law requires it.
How long we keep it
We keep order and payment records for as long as the law requires for accounting and tax purposes (generally up to 6 years). Your My orders account (PIN) is kept until you delete it. Sign-in codes expire after 10 minutes and are not kept longer than needed.
Security
We use encrypted connections (HTTPS), hashed PINs, limits on sign-in attempts, staff access controls and activity logs. Staff can only see voucher PINs when needed for support, and every such view is recorded. No system is perfectly secure, so please keep your PIN and voucher codes private.
Your choices and rights
Under Ghana's Data Protection Act, 2012 (Act 843), you can ask to:
- see the personal information we hold about you;
- correct information that is wrong;
- delete your account and data — see Delete your account;
- stop receiving offers — use the unsubscribe link in any email, or message us on WhatsApp.
Contact admin@sabtechhub.com. We reply within 30 days. You may also contact Ghana's Data Protection Commission.
Children
Many of our customers are students. Our services are meant to be used by students together with a parent, guardian or school, or by people aged 13 and over. We collect only what is needed to deliver vouchers. If you believe a child has given us information without permission, contact us and we will delete it.
Cookies
We use only essential cookies that keep you signed in and remember your checkout. We do not use advertising or tracking cookies.
Changes to this policy
If we change this policy, we will update the date at the top. For important changes we will tell you on the website or by SMS.